Shipping is arranged by UPS. Pricing and shipping times:
- Shipping to Europe is 8.99 Eur (5-6 working days);
- Shipping to UK is 8.99 £ (5-6 working days);
- Shipping to US is 9.99 USD (3-4 working days);
- Shipping to all other countries is 9.99 USD (3-4 working days);
2.1 You can return goods you have ordered from us for any reason at any time within 28 days of receipt for a refund of goods you purchased from us. You will have to pay for the delivery costs of your order by yourself. Please add the purchasing document together with your ordered goods. To register a return please use the Merchandise Return form in your purchased product details page.
2.3 Upon receipt of the goods we will give you a refund of the amount paid for the goods or an exchange credit as required.
2.4 The rights to return the goods to us as referred to in clause 2.3 will not apply in the following circumstances:
(a) in the event that the product has been used;
(b) to any products that we have made or customized specifically for you.
The provisions of this clause 2.4 do not affect your statutory rights.
2.5 If the goods are damaged, faulty on arrival or we sent you incorrect order and you contacted us within 48 hours replacement of the goods will be arranged or full refund will be issued (in this case we will also refund delivery costs of your order and cost of returning goods). Please post the item(s) back to us at: